A DEVASTATED mum found out her daughter was dead on FACEBOOK as a result of the hospital “refused to give her any information”.
Mary O’Brien-O’Shea desperately waited for an replace on her daughter Aisling O’Reilly’s well being after the 42-year-old had a seizure University Hospital Limerick final 12 months.
But medics would not give Mary any information due to a hospital group coverage which permits just one designated member of the family obtain affected person information.
It meant heartbroken Mary – who had hardly been ready to go to her daughter in hospital due to Covid-19 guidelines – found out Aisling died when somebody received in contact to move on their condolences on Facebook.
Confused, the mum-of-four known as the hospital up, including: “I received by means of to the ICU and spoke to a employees nurse and requested him ‘how was Aisling?’
“He stated ‘give me your cellphone quantity’. I knew then there was one thing fallacious. I stated ‘you might be scary me now, please inform me my daughter continues to be with me’.”
Mary handed on her cellphone quantity to the nurse, however – whereas she was ready for a name again – her daughter Avril phoned up.
Avril, who was Aisling’s designated contact, instructed their mum of her sister’s dying after receiving the name from the hospital the evening earlier than.
Mary stated: “My daughter was dead 15 hours earlier than I found out. The cellphone fell out of my hand.”
The final time Mary spoke to Aisling, the daughter revealed she had caught Covid-19 whereas in hospital with kidney points.
She instructed her mum: “Mum, you don’t realise how sick I am, I am in horrible ache, I have to flip my cellphone off as I am going up to ICU.”
Mary instructed the Irish Mirror: “I rang religiously each morning to discover out is my daughter nonetheless with me.
“All I received from hospital employees in ICU who answered the cellphone was sorry we will solely give information to next-of-kin.
“I used to say ‘I am her mom, I am as shut as you presumably be to her, I gave beginning to her. I am next-of-kin, I simply need to know is she nonetheless with me.'”
Tears have been flowing when I went into ICU.
Mary stated seeing her daughter for the final time – after being refused earlier visits – was her “hardest journey”.
She added: “It was the hardest journey I ever had to take as a result of I knew I was saying goodbye to my daughter.
“They gowned me up. I stated ‘I can’t perceive why all alongside you didn’t let me see Aisling’.
“‘Does it have to come down to this earlier than I might get to see her,’ I requested.
“Tears have been flowing when I went into ICU. Aisling’s hand was chilly. A nurse provided me a chair to see however I opted to stand. I instructed Aisling how a lot I liked her and the way proud I was of her.”
The Health and Safety Executive’s acute operations common supervisor Carol Ivory claimed different members of the family may be stored knowledgeable – even when they don’t seem to be the designated contact.
Mary has launched a evaluate request with the Ombudsman.
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